SoftCrush

A softer, safer dating space.

SoftCrush Support

Need help with your account, safety, password reset, or app experience? We’re here to help.

Contact us

For support, account help, privacy questions, or safety concerns, email us:

Account help

  • If you forgot your password, use the password reset option on the sign-in screen.
  • If you cannot access your account, contact us from the email linked to your SoftCrush account.
  • You can update your profile from inside the app.
  • You can delete your account from Profile settings.

Safety and reporting

If someone behaves inappropriately, use the block or report tools inside the app. Reports are reviewed by our team.

If you are in immediate danger, contact your local emergency services.

Password reset

Password reset links are sent by email from inside the SoftCrush app. Open the app, go to the sign-in screen, and tap “Forgot password?” to request a new reset link.

If a reset link says it is expired, request a new one and use the most recent email.